Frequently Asked Questions
Everything you need to know about Acon performance gear.
What is the typical shipping timeframe for orders?
Standard domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on customs processing.
How do I determine the right size for my sports equipment?
We provide a comprehensive sizing guide on each product page. We recommend measuring yourself and comparing those figures to our charts to ensure a perfect fit for peak performance.
What is your return policy for athletic apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like undergarments cannot be returned.
Are Acon products covered by a warranty?
Yes, all Acon professional equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can train with absolute confidence.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your delivery progress in real-time.